Bruno Urquiza

Bruno Urquiza is a seasoned business and IT consultant, sales specialist, and entrepreneur with over two decades of experience in driving digital transformation for organizations across various industries. He is passionate about helping businesses accelerate their digital journey by transforming their customer experience, operational processes, and business models. Bruno specializes in implementing Salesforce as a Customer Success Platform, and he is also experienced in CRM, cloud computing, agile methodologies, business and digital transformation, and analytics.

Bruno studied at IAE - ESA Ecole Supérieure des Affaires de Grenoble and has since held various positions in different companies, including Co-founder at Onaturel cosmetics, Senior Business Manager at Kerensen Consulting, Project & Delivery Director at Mayetic (Oodrive), and Project Manager at Capgemini. He was also the Founder - Program Director - Customer Experience Strategist at Donovan - Consulting and a Project Director - blueKiwi Software Certified Partner at blueKiwi Software. Currently, Bruno is an Associé at Comforth Karoo - Groupe Magellan Partners.

Bruno's expertise and experience span across industries such as Utilities, Insurances, Services, Manufacturing, Finance, Media, Retail/CPG, and Luxury. He is enthusiastic about driving successful customer journeys programs and is keen on delivering customer success-centric digital transformation programs.