Pepperdine University Graduate School of Education and Psychology

New York University

Graduate Student of Clinical Psychology

San Francisco Bay Area

I worked on the HR Operations Team and primarily focused on onboarding and offboarding employees, overseeing internal and external HR requests, performing daily HR administrative tasks, scheduling meetings, assisting with new hire orientation, as well as coordinating internal company events.

NerdWallet

HR Operations Associate

Oversaw and monitored financial health of all departments, directed managers to navigate new projects, challenges, and tasks; quality controlled products, worked closely with brand design & social media team to promote new products and events, screened new opportunities, planned and developed new projects, established and facilitated company structures to ensure growth trajectories and lay the foundation for company and employee growth.

Andytown Coffee Roasters

Interim CEO

Established company HR practices, created employee handbook, and oversaw compliance; worked closely with CEO to create company mission statement and values. Managed the full cycle recruitment process, including communications with department heads and candidates; scheduled and conducted interviews. Refined protocols and systems for employee onboarding, employment agreements, background screening protocols, and new hire orientation. Implemented employee review process, and supervised discipline and termination processes. Scoped and executed payroll-system transition from Quickbooks to ADP. Employee benefits management, oversaw personal leave, workers comp and EDD claims.

HR Manager

Planned and facilitated the opening of two café spaces and established the company’s first office location. Hired and coordinated staff at four café locations; coached and supervised managers, scheduled employees. Managed payroll, onboarded new employees, oversaw productivity and sales of four retail locations. Oversaw all cash management, and bookkeeping. Planned staff events and team building activities.

Operations Manager

Responsible for hiring and scheduling staff, oversaw productivity and creative endeavors in both the cafe and bakery departments. Processed payroll. oversaw inventory, ordering, and performed light bookkeeping.

Cafe Manager

2013 winner of the Guilford Sound Recording Residency in Guilford, Vermont. The residency consisted of 12 days of recording studio access, artist housing, and a $1,000 living stipend. Total value of award: $20,000.

Recording Artist

Guilford Sound Recording Residency

Developing catering menu and sales strategy, overseeing daily cafe operations; training and coaching staff, ordering and maintaining inventory for retail department, introducing customers to unique flavor profiles of seasonal menu offerings, assisting with in-store events, maintaining strong relationships with local vendors.

Ovenly

Retail Manager

Maintaining company house accounts and fostering relationships with new clients, working with clients on menu development, organizing staffing for events, working closely with catering team to expedite daily delivery and rush orders.

Bocca

Catering and Events Sales Manager

Updating company website with tour and artist updates, contacting and maintaining relationships with promoters to properly list artist tours, using File Maker Pro to draw up offers, contracts, and itineraries, monitoring promotional touring campaigns.

Ground Control Touring

Tour Promotion Intern

Managing programming budget of $80,000 and ending the year in a surplus. Allocating proceeds for future concert programming, booking national touring and local artists, negotiating contracts, arranging venue location, tech support, event publicity, artist hospitality, and staff management

NYU Program Board

Talent Buyer and Event Promoter

Developing Community Trade Agreements, assisting in Exhibition Hall during CMJ Marathon, backstage managing during panel discussions, editing event photo archive for online recap campaign.

CMJ Film & Music Marathon

Community Outreach and Marketing Intern

Placing daily inventory orders, paying vendors, managing payroll, balancing registers and safe; overseeing cafe operations, coaching and training staff, preparing coffee and espresso, expediting delivery and catering orders.

Ella

Floor Manager + Server

Assisting with initial web launch promotional campaign, researching for potential partnerships and  advertising outlets, publicizing new features to Jango’s community members, analyzing social music networking competitors, editing website content for marketing campaigns.

Brenda Delahorne