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Baqar Rizvi
Technical Support Engineer at ServiceNow
Baqar Rizvi has over 5 years of experience in the IT field, specializing in developing and administering the ServiceNow platform. With a solid background in Scripting, various web technologies, and ITSM Methodology, Baqar has been involved in end-to-end ServiceNow application implementations including Incident, Change, Problem, Service Catalog, Knowledge, and workflow management. His responsibilities also include custom application development based on client requirements, optimizing existing ServiceNow setups, and managing platform upgrades. Baqar holds a Master of Science degree in Computer Science from Lovely Professional University and a Bachelor's degree in Electronics and Communications Engineering from Uttar Pradesh Technical University. He has worked as a Technical Support Engineer at ServiceNow, a ServiceNow Developer at HCL Technologies, and as an Assistant Professor at Ambalika Institute of Management and Technology.