Southern Methodist University

Sales Consultant at Axxess

Axxess

Regional Sales Manager

Exceeded sales targets consistently, achieving 120%+ of quota annually through proactive prospecting and relationship management.

Implemented tailored sales strategies to penetrate and expand market share in the Midwest Region (IL, OH, MI), specializing in Home Health, Home Care, and Hospice solutions.

Demonstrated expertise in SAAS and Cloud computing, enhancing client satisfaction and driving revenue growth by delivering cutting-edge solutions.

Cultivated and maintained strong client relationships, effectively communicating with executive-level leadership and key stakeholders to understand and address their unique business challenges.

Utilized Consultative Selling methodology to identify client needs and present customized solutions, resulting in a high conversion rate and client retention.

Leveraged Salesforce CRM to streamline sales processes and track progress, contributing to improved efficiency and effectiveness in sales operations.

Regional Sales Executive

Generates and maintains a consistently high volume of prospects, qualified leads, and sales opportunities won.

Forges a robust sales pipeline for both himself and Regional team members across the country.

Collaborates, coordinates, and partners with Regional Sales Team members, Leadership, and other internal teams to deliver the efficient,  effective, and delightful sales experience for prospective and current clients.

Excels at quickly identifying and demonstrating to stakeholders how their needs and desires are met and exceeded via Axxess’ vision, solutions and services.

Sales Consultant

Provide consultative support and solutions for all Axxess clients; answer questions via phone and support ticketing center, resolve problems and offer assistance for the day-to-day operations of various Axxess products.

Demonstrated expertise in De-escalating difficult conversations and resolving complex situations.

Worked Cross-functionally with Accounting, technical support, Account management, and the CFO to re-negotiate contracts, retain clients, and provide the most advantageous solution for both the client and Axxess.

Demonstrated ability to work under tight deadlines, prioritizing and managing multiple management tasks based upon those deadlines, all in a dynamic setting.

Maintained knowledge of company products/services, relevant issues facing the industry, and championed corporate thought leadership.

Respond tactically and Partner effectively to anticipate customer needs and provide prompt support to client concerns; escalate unresolved matters and maintain ownership through to a timely, strategic and consultative resolution.

Client Success Representative

Set strategic goals for operational efficiency and increased productivity.

Partnered effectively with all company departments to maintain the highest degree of professionalism in internal and external customer relationships.

Administered and monitored the travel policies, guidelines, and budget to deliver efficient travel arrangements that exceeded expectations.

Implemented new organizational processes and procedures, utilizing innovative business solutions.

Coordinated and managed the logistics for shipping supplies and staff travel to various event locations.

Operational Administrative Assistant

Prioritized and reinforced deadlines, managed creative budget and logistical constraints for both internal teams and external contractors.  
Worked to ensure the brand vision was consistent in exhibition graphics and installation through collaboration with the Curator of Asian Art and marketing team.
Promoted a culture of innovative creativity and championed effective and cooperative working relationships with internal teams as well as all external  contractors.
Managed exhibition installations and de-installations, supervised all subcontractors, proactively anticipated and resolved any possible complications or difficult conversations.
Updated, restructured, and created new museum database records and archiving systems. 
Worked cross-functionally with members of the Exhibitions, Curatorial, Collections, and Marketing teams.

Crow Collection of Asian Art

Exhibitions Department Assistant

Guided interactive, inquiry based museum tours and educational experiences for diverse audiences and age groups.
Conducted independent research into specific artists, exhibitions, and cultures as part of tour and program preparation.
Orchestrated, formulated and executed multi-visit classroom programming culminating in on-site exhibitions.
Generated curriculum and lesson plans for on-site and in-classroom use by Crow Collection staff and other education professionals.
Represented the Crow Collection of Asian Art at off-site public programming and community events.

Gallery Educator

Installed and assisted curating artwork at the Foundation, as well as corporate facilities and residential homes. 

Wrapped artwork for storage and transportation with correct packing materials depending upon the medium, surface, and fragility of the work.
Completed research on artists and exhibits in order to conduct tours and discuss exhibits with guests.

Worked with artists and gallery curators in choosing works for shows, installing shows and running openings.

Luke Sanchez