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Alyssa Andrade McCray
RevOps | GTM Strategy | Director of CS Operations | Fueling Excellence Through Curiosity
Alyssa Andrade McCray is the Director of Customer Success Operations at Insightly, an Unbounce company. She has been with Insightly since 2015, starting as a Customer Success Manager and advancing through various roles, including Success Operations Lead and Senior Operations Manager, Customer Success, before her current position.1
Her career began in 2009 as an Event Coordinator for the Hospitality Management Association, and she has since held several positions across different organizations, including roles in marketing and customer experience. Notably, she worked as a Sales & Marketing Intern at Joie de Vivre Hotels and as a Customer Experience Manager at the Online Marketing Institute.1
Alyssa holds a Bachelor of Science in Business Administration with a focus on Hospitality Industry Management from the University of San Francisco, where she studied from 2008 to 2012. She has also completed certifications in SQL for Data Analysis and Product Management.1