Alyssa Andrade McCray

Alyssa Andrade McCray is the Director of Customer Success Operations at Insightly, a company that specializes in customer relationship management software and is part of Unbounce. Her career at Insightly began in 2015 when she joined as a Customer Success Manager. Over the years, she has advanced through various roles, including Senior Operations Manager, before assuming her current position.

Andrade has a strong educational background, having earned a Bachelor of Science in Business Administration with a focus on Hospitality Industry Management from the University of San Francisco. Additionally, she participated in a study abroad program in Rome through Loyola University Chicago. Her early career included roles in event coordination and marketing within the hospitality sector, which laid the groundwork for her expertise in customer success and operations management.1

Throughout her tenure, Andrade has demonstrated a commitment to operational excellence and customer engagement, and she has been involved in several professional organizations related to hospitality and management.1