Alyssa Andrade is a driven, customer-oriented manager with a passion for achieving operational excellence. She studied Business Administration and Management at the University of Loyola Chicago-John Felice Rome Center, followed by Hospitality Industry Management at the University of San Francisco. Throughout her education, Andrade pursued internships and leadership positions in the hospitality industry that prepared her for a career in customer service and operations management.

Andrade's professional backgrounds spans a variety of roles within Insightly, a customer relationship management software company, where she has managed strategic projects and operational efficiency in various areas, including customer success, operations, and program management. She has also worked at the Online Marketing Institute and Joie de Vivre Hotels - Commune Hotels & Resorts in various marketing and sales capacities.

Andrade brings her expertise in customer engagement and operational excellence to her current role as a Senior Operations Manager in Customer Success at Insightly. She is also committed to her industry and has served on several organizations like the Club Managers Association of America (CMAA) and Hospitality Management Association.