Adriana Benavides
Adriana Benavides is a sociologist with a diverse background in administrative work, customer service, CRM systems, and KPI tracking. She has studied administration and management of businesses, business analytics, sociology, and law at Universidad Estatal a Distancia de Costa Rica, Tecnológico de Costa Rica, and Universidad de Costa Rica.
Benavides has held various leadership positions, which include Líder Atención Docente at Fundación Omar Dengo, Jefe Mayoreo y Servicio al Cliente at Central de Mangueras Costa Rica, Jefe Servicio al Cliente Post Venta (Chevrolet-Isuzu-Hyundai) at Grupo Q, Encargada Estrategia Comercialización y Ventas Post Venta Empresarial at Grupo Q, and Supervisora Centro de Contacto al Cliente at Capris S.A.
Her expertise includes customer service, CRM systems, KPI tracking, sociological analysis of institutions, strategic planning for commercialization, and business analysis. Benavides has honed her skills in service to the customer and the company, bringing together a sociological eye for societal trends and innovations with an eye for the practical realities of running a business.
In summary, Adriana Benavides is a skilled sociologist and business administrator with broad experience in customer service and CRM systems.