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Aditya Gupta
Head, Digital at OCBC Bank - Open Banking - Digital Wealth Management - IBF Fellow
Aditya Gupta is a prominent figure in the banking sector, currently serving as the Senior Vice President and Head of Digital at OCBC Bank. He has extensive experience in digital transformation and consumer banking, with a career spanning over 25 years across various regions including Southeast Asia, India, and the Middle East.
Professional Background
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Current Role at OCBC Bank: As the Head of Digital, Gupta is instrumental in driving the bank's digital transformation initiatives. His focus includes enhancing customer engagement through innovative digital solutions and leveraging mobile technology to improve banking experiences. He emphasizes a two-pronged approach that combines enhancing customer journeys with empowering frontline staff through digitized insights and processes.13
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Previous Experience: Before his tenure at OCBC Bank, Gupta held significant positions at Standard Chartered Bank, where he was involved in various aspects of digital banking and transformation. His leadership roles have consistently focused on integrating technology into banking to improve service delivery and operational efficiency.2
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Achievements: Under his guidance, OCBC Bank has seen substantial growth in its digital revenue and customer engagement metrics. Gupta has been pivotal in launching innovative services such as OCBC Bank OneTouch, which utilizes biometric technology to enhance security and convenience for mobile banking users.13
Education and Skills
Aditya Gupta is an alumnus of the Indian Institute of Management, Calcutta, which has equipped him with strong analytical and strategic skills necessary for navigating the complexities of modern banking. His expertise lies in areas such as digital strategy, product management, and customer experience design.
Industry Contributions
Gupta is recognized for his thought leadership in digital banking. He has actively participated in industry initiatives, including chairing steering committees for Singapore's Open Banking initiative (SGFinDex), demonstrating his commitment to advancing financial technology and accessibility.2
In summary, Aditya Gupta is a seasoned banking professional leading OCBC Bank's digital initiatives, focusing on innovation and customer-centric solutions that align with evolving market demands.