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    Swati Bhatia

    Head of Retail Banking and Transformation at Santander Bank, N.A.

    Swati Bhatia is an accomplished senior executive with over 20 years of experience in leading global financial services and fintech companies, specializing in payments, credit cards, lending, and digital banking.

    She is a data-driven business leader with expertise in various functional areas such as product development, marketing, customer experience, credit and fraud risk management, and operations.

    Throughout her career, Swati has demonstrated a keen ability to tackle complex business challenges by leveraging her technical acumen and strategic mindset, while also embracing top-tier technologies to drive company growth.

    With a strong track record of business success at scale, she has held key leadership positions where she mentored teams and fostered a high-performance culture.

    Swati Bhatia holds a Master of Science (MS) degree in Finance from the Birla Institute of Technology and Science, Pilani.

    Her professional journey includes notable roles like Head of Retail Banking and Transformation at Santander Bank, N.A., Advisory Director at Goldman Sachs, Chief Payments Risk Officer at Stripe, and various vice president and director positions at PayPal and Capital One.

    With a well-rounded background encompassing risk management, product strategy, customer experience, and operations, Swati Bhatia is an influential leader who excels in driving business growth and fostering team excellence.