Westfield State University

Natick High School

Director Cafe Operations & Support at Panera Bread

Jack's Family Restaurants, LP

Chief Technology Officer

The International Food and Beverage Technology Association (IFBTA), is a non-profit organization where industry operators, suppliers, educators, consultants, and more network and share ideas throughout the year at various IFBTA chapter meetings, The IFBTA celebrates technology and brings key operating challenges and successes into the conversation.

International Food and Beverage Technology Association

Chapter Chair - Virtual

Responsible for Panera Bread IT Help Desk, Cafe Friction, NOC, IT Operations,Tech Support & customer facing Guest Care Team.

Panera Bread

Vice President, IT & Guest Support

Responsible for Panera Bread's Help Desk support team.

Director Cafe Operations & Support

Responsible for the Delivery Systems software development team, and vendor management.  
Responsible for the Cafe Operations Real Time Engine (CORE) software development team.  
Oversaw the Market Place Integration (MINT) software development team.

Director Cafe Systems

Responsible for the cafe POS systems software, hardware, maintenance and enhancements.
Main point of contact for POS vendor relationship and contract negotiations.
Research and introduce new technologies that can enhance the Au Bon Pain guest experience.
Responsible for completion and follow through of our annual PCI compliance audit. 
Oversee the Au Bon Pain Cafe Systems and Help Desk teams.

Au Bon Pain

Director of Cafe Technology

Information Technology leader at Legal Sea Foods with strong background in restaurant operations.
Responsible for overall organization, project scheduling, training and implementation of IT needs.
Responsible  for company systems updates involving software/hardware, maintenance and security. 
Ensure data integrity for financial reporting involving POS and inventory management system.  Oversee Hyperion, SQL database administration and menu change deployment and pricing.
Helped introduce the first Ingenico table-side payment solution in the United States.

Chris Incorvati