Brunel University London

CTO at ViCoHo Ltd.

Capaccess is a marketplace and white label solution for institutional investor deal flow of Private Market assets.

capaccess

CTO Cofounder

KapNative is a private market marketplace (PE, VC, Private Debt, Hedge Funds, Infrastructure, Real Estate) and tool for Wealth Managers, Private banks and Family Offices launching in Germany soon.

Kapnative

Advising NatWest Group on best practise identification and execution of Digital Transformations. Reviewed customer journeys and created Service Blueprints within Lending, Payments and Retail Banking to transform front to back office including the risk and controls environment.

Publicis Sapient

Technology Director / Enterprise Architect

series A Fintech business within which I created an innovative personal lending product with a £300m lending facility, and a white label Vulnerable Customer Care Platform.

free2 Limited

Chief Technology Officer

Cofounded a fintech: Virtual Coffee House Ltd and developed a Blockchain securities trading and settlement platform to disrupt the sale of securities in currently illiquid markets.

ViCoHo Ltd

Chief Technology Officer / co-founder

Managed the technology for the acquisition of Well Fargo Shareowner Services across 3 continents

Equiniti

Programme Manager

Implemented TUI's Group Customer Programme by rolling out new consolidated customer journeys using SAP Hybris C4C globally.

Technology Leadership and business change delivery for a market leading Fintech company supplying Foreign Exchange Solutions to a huge 3rd party business network including Post Office 11,000 branches, John Lewis 300 stores, Santander 1,100 branches, Virgin Money etc.

Conceived, developed business case and replaced the entire systems architecture to create a modern Service Oriented Architecture enabling digital diversification and cost reduction objectives. Highlights included replacing the ecommerce website http://www.postoffice.co.uk/foreign-currency doubling revenue with transactions of £600m per annum and increasing conversion rate by 20%. The website also reduced costs of £1m per annum by making real time fulfilment decisions on stock availability across the 11,000 Post Office branch network. A suite of mobile Apps for the travel money card and Travel Money online with over 500,000 downloads increasing the value of card customers three fold. A cloud ERP allowing 5% bottom line cost savings across the business.

First Rate Exchange Services

CTO / Head of Strategic Programmes

Turned around a failing £10M programme to create a new insurance start-up business for high net worth clients to Coutt’s, Direct Line and to RBS Platinum customers. This involved creating a new technology operating and governance model, core insurance package by RDT and bespoke web sites to meet a £40M profit per annum business case.

Royal Bank of Scotland Business

Snr. Programme Manager

Reporting directly to the board provided Portfolio, Programme Management and Management Consultancy for a specialised Dutch Bank and global leader in retail and corporate financial leasing.
Programme managed a business transformation programme to merge 2 business units, rebrand and bring a new product to market. This created the largest Franchise operation of any of the Leasing providers globally, lowering operating costs through economies of scale as well as increasing revenue.
Led a companywide performance improvement strategy mobilising 10 workstreams with the goal of generating £14m in increased profit through cost reduction and revenue enhancement in 2009.
Determined the business cases, organisational impact, change organisation and project portfolio management governance requirements for an infrastructure integration and service rollout programme to 26 LeasePlan companies throughout Europe into the captive outsource partner LeasePlan Infrastructure Services in Dublin the pilot of which was the UK. Delivered the UK infrastructure offshore project as a pilot.

Leaseplan

Management Consultant / Programme Manager

Programme managed 5 workstreams (Legal, Finance, Capital Structure, Operations, Claims) to deliver a regulatory transformation (part seven transfer of the Financial Services and Markets Act 2000) for AIG resulting in the creation of a new top 10 insurance company in the UK with a tax saving of over £50m per annum.
Provided management consultancy services at Standard Life creating enhancing the outsource operating model and KPIs for their WRAP, SIPP, ISA and Fund Supermarket products.
Provided expert challenge for a programme assurance “deep dive” on a £30m RFP, back-office outsource and Risk Based Pricing programme to turn around a loss making personal loans business of Nationwide in order to generate a £60m annual profit. This resulted in re-focusing effort to deliver strategic benefits by stopping the outsourcing initiative as well as a re-negotiation of 3rd party contracts to align them with results.
Provided expert challenge for a programme assurance “deep dive” on the £750m Prudential / Capita outsourcing transition and transformation programmes resulting in major structural and governance changes.

Ernst and Young

Line manager of the Client Technology department covering Europe for the largest institutional investment management company in the world with $1.7T assets under management, managing 30 application developers for all client and web facing departments
Successfully rescued a failing programme to deliver a web based global client reporting solution enabling competitive advantage through increased reporting functionality and speed as well as operational savings through streamlined processes.

Barclays Global Investors

Head of Client Technology Europe

Managed multiple concurrent projects and programmes across different locations for Group Technology and Corporate Banking with teams of up to 50 internal and external staff across multiple locations and organisations. Highlights included regulatory projects for both Basel 2 and reporting to the German regulator. Enhancing the security of the online banking platform.

HBOS PLC

Managed the migration of a large complex ecommerce cashflow finance system from Edinburgh to Halifax as part of the banks post merger consolidation programme

Project Manager

Successfully managed a complete lifecycle €9M programme to create systems for a new Mutual Fund investment business and WRAP platform, generating €100M of new business in the first year. Took over failing project being developed internally, ran an RFP of consultant companies, negotiated contracts and completed a front, middle and back office solution in order to support the business. Developed a strategy and managed the development of a web enabled replacement system using a structured methodology based around 90 day deliverables. This necessitated the clearout of staff and setting up of cohesive teams working concurrently in Germany, America, and India that delivered business goals within aggressive deadlines that continually exceeded client expectations.

Ben Auld