Stephen Sorenson

Stephen Sorenson is a customer-centric business leader with a proven track record in recruiting, retaining, and developing high-performing teams in various customer-focused settings.

He excels in driving customer success, global sourcing, service delivery operations, and strategic initiatives alignment, with expertise in business strategy, industry alliances, and mission-critical services.

With a rich educational background, including studies at Stanford University Graduate School of Business, McColl School of Business, and Darla Moore School of Business, he brings a blend of corporate innovation, business acumen, and marketing expertise to his roles.

Stephen has held key leadership positions at Microsoft, serving as the Americas Customer Success Leader, Americas Regional Leader for Cloud Services Customer Success, Senior Director for Europe, Middle & Africa Region, and Director for various technical and support divisions.

His extensive experience spans enterprise, developer, and consumer services, encompassing on-premise solutions and cloud services, and includes competencies in customer experience design, project planning, mobile app support, digital strategy, and budget leadership.

Stephen Sorenson drives transformative experiences through strategic planning and operational excellence, consistently delivering high-impact, measurable results with a blend of intensity, integrity, teamwork, and creativity.