Harvard Extension School

California State University, Fresno

Project Manager, Recruiting Strategy & Operations

My role at Airbnb was impacted due to the company cutting Recruiting Staff by 30%
Since then, my education journey has continued, and I am open to new career opportunities. I am working toward completing my MA in Industrial-Organizational Psychology.

Career Break

Professional development

➤Successfully led and managed multiple simultaneous projects, including ERG Referrals, Offer Letter Error Reduction, Diverse Slates Interview Process, Inclusive Candidate Slates, and the Recruiting Onboarding Process.
▪Developed and launched an unconscious bias training program that significantly increased the 
adoption of Diversity, Equity, and Inclusion (DEI) best practices through Absorb LMS and LinkedIn Learning.  Achieved a participation boost from 15% to 70% by year-end.
▪Leveraged tools such as Google Suite, Gem, and Tableau to collect and analyze both quantitative 
and qualitative data, surveying approximately 100 recruiting team members to inform strategic decisions.
▪Conducted thorough quality assessments prior to rolling out new materials, ensuring high standards and alignment with project goals.
▪Streamlined project completion time by 30% through the creation and implementation of an optimized project management workflow in Airtable for the External Career Site redesign.

➤Cultivated strong relationships with internal stakeholders and cross-functional teams, effectively utilizing the RACI model to influence decision-making and drive collaboration.
➤Utilized Gantt charts to align Recruiting, D&B, Legal, Systems Analytics, and other key stakeholders, ensuring clarity in roles, responsibilities, and timelines.

Airbnb

During my tenure at Airbnb, I led a team of 15 Recruiting Coordinators, guiding them through the transition to virtual interviews during the COVID-19 pandemic and multiple organizational restructurings. My leadership focused on ongoing training, 1:1 coaching, and creating growth and development plans. I established success metrics for the team, ensuring we maintained high performance even during challenging times.

➤Provided ongoing training, coaching, and onboarding to strengthen stakeholder partnerships and drive team performance.
➤Partnered with senior leadership and the People team on key initiatives that transformed the recruiting organization, including the implementation of new processes and tools such as calibration and GoodTime.
➤Leveraged Tableau and Asana dashboards to evaluate and optimize processes for greater objectivity, speed, and scalability, successfully reducing SLA response times from 48-72 hours to under 24 hours.
➤Conducted weekly and monthly data analyses to streamline coordination processes, improving candidate experience, rescheduling efficiency, and workload management.

Manager, Recruiting Coordination

At Twitter, I played a key role in scaling the Recruiting Coordination team from 6 to 25 members, including 2 Team Leads across LATAM, AMERICAs, and China. I was responsible for creating onboarding processes, implementing new recruiting systems, and driving the professional development of the team. My focus on data-driven decision-making and process optimization led to significant improvements in team efficiency and effectiveness.

➤Led a 20+ member LATAM & Americas Recruiting Coordination team, supporting Executive, Sales, G&A, Engineering, Product, and Design functions to achieve hiring goals and meet SLA targets.
➤Managed key initiatives, including Candidate Travel Expenses, Internal ATS Rebuild, RC Team Page Guides, and data reporting for executive roles.
➤Leveraged data-driven insights to evaluate and refine recruiting coordination processes, improving candidate experience and optimizing the internal interview process, rescheduling efficiency, and global mobility strategy.
➤Collaborated with the Recruiting Leadership Team, business units, and analytics teams to develop strategies that support future company growth.
➤Provided strategic advice to the People and Travel teams on projects affecting recruiting operations, including the implementation of new systems and tools such as Plus Relocation, PANA, SmartRecruiters, and GoodTime.

Twitter

Manager, Recruiting Operations and Coordination

➤Oversaw key projects, including Candidate Travel Expenses, Internal ATS Rebuild from JIRA to Salesforce, RC Team Page Guides, and executive role tracking.
➤Led the onboarding and training of new Recruiting Coordinators (RCs), improving the New Hire Orientation process employees across SF and NY.
➤Worked closely with Sales teams, G&A, and Executive Recruiters to enhance scheduling processes and improve recruiter/hiring manager partnerships.

Recruiting Coordinator Lead | M&A + Executive Recruiting 

At IAC Media Group, I created offer letter packets and managed the pre-employment compliance process. My focus was on improving process efficiency and ensuring a smooth onboarding experience for new hires. I also played a key role in exploring and implementing automated tools to reduce paper documentation and improve the overall onboarding process.

➤Coordinated interview scheduling for a team of nine recruiters, managing global in-person, video-conference, and phone interviews to ensure a seamless candidate experience.
➤Managed internal and external job postings across five Global IAC subsidiaries, utilizing platforms such as LinkedIn, Craigslist, Jobvite, and Dice, while overseeing associated costs.
➤Tracked new hire expenses for the HR Accounting team, ensuring accurate and timely processing.
➤Facilitated new hire onboarding processes, including benefits training, eI-9 forms, and background checks, to support smooth transitions for new employees.
➤Played a key role in supporting organizational changes, including mergers, acquisitions, layoffs, and reorgs, contributing to the successful integration and restructuring of teams.

Human Resources Coordinator

In this role, I managed the background checks and offer letter processes for Safeway’s corporate positions. I developed streamlined workflows that improved the accuracy and efficiency of these processes, reducing errors and saving time. Additionally, I monitored and submitted background checks and drug testing, ensuring compliance with company policies and legal requirements.

➤ Managed background checks and offer letter processes.
➤ Developed workflows that reduced errors and saved time.
➤ Ensured compliance with company policies and legal requirements.

Safeway

➤Collaborated closely with Senior Recruiters and hiring managers to qualify candidates through the screening process, ensuring alignment with job requirements and company culture.
➤Established a college recruiting program for the Arizona location by building relationships with local campuses, interns, and coordinating efforts with the HQ in Detroit.
➤Led the creation and expansion of a Diversity Team at the Arizona location, focusing on recruiting Spanish-speaking Loan Officers to better serve Spanish-speaking clients, successfully growing the team from 4 to 20 members.
➤Organized and conducted interviews and meetings for career fair events, enhancing the company’s visibility and attracting top talent.
➤Leveraged passive sourcing techniques, including LinkedIn, Google, and networking, in addition to attending college events, to build a strong pipeline of qualified candidates.

Carina G.