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Zuzana Sceranka
Manager at SAP ISBN | Service Delivery for SaaS | Leading teams to great results & delighting customers. Always. | Erickson Accredited Coach
Zuzana Sceranka is a Manager of Solution Support Engineering at SAP Ariba, where she leads a global team of technical support engineers. Her role focuses on ensuring an excellent customer support experience and involves creating and improving processes to enhance service delivery. With over 20 years of experience, she is recognized as a results-driven leader with expertise in strategy, digital transformation, and Agile methodologies. Additionally, she holds certifications including Black Belt and PMP (Project Management Professional) .13
Sceranka is also active in professional development, having recently obtained a certification for her contributions as a Pro Bono Consultant in the Accelerate Impact Business program from SAP .24 Her commitment to continuous learning and improvement reflects her dedication to both her professional growth and the success of her team at SAP Ariba.
