Zavida Mangaru

Head of Enterprise Digital Platforms & Marketing Technology

Zavida Mangaru is the Head of Enterprise Digital Platforms & Marketing Technology at Sallie Mae, a position he has held since May 2023. Based in the New York City Metropolitan Area, he is recognized as an innovative leader with expertise in scaling businesses through strategic development and the integration of emerging technologies. His focus is on enhancing customer experiences and driving product advancements, particularly in the commerce and payment technology sectors.

Mangaru's career includes significant roles at major companies, such as:

Head of Experience Innovation for Digital at AT&T (June 2019 - May 2023)
EVP Product Strategy, Innovation and Marketing at North American Bancard (December 2017 - August 2018)
Vice President of Product Innovation and Experience Design at Total Merchant Services (May 2015 - December 2017)
Various leadership positions at Mastercard, including Vice President of Global e-commerce and Mobile Product Development.

He is known for his results-oriented leadership style, emphasizing collaboration and innovation, and has a strong background in digital transformation, product management, and service design.1 2

Highlights

Oct 19 · Retail Customer Experience

What to consider when it comes to the retail payment experience - Retail Customer Experience

Aug 20 · Retail Info Systems News

7 Reasons to Switch to Cloud-Based POS Systems - Retail Info Systems News

Experience

Head of Enterprise Digital Platforms & Marketing Technology at Sallie Mae (May 2023 - Present)

Head of Experience Innovation for Digital at AT&T (June 2019 - May 2023)

Education

MBA from The London School of Economics and Political Science (2006 - 2008), MBA from New York University - Leonard N. Stern School of Business (2006 - 2008), B.B.A. in Political Science from Pace University (1992 - 1998)