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Yeliz (Yalçın) Körezlioğlu
Head of CX Development (TR & International) at Trendyol Group
Yeliz Körezlioğlu is an accomplished professional with a strong educational background and extensive experience in the telecommunications industry.
She excelled academically, achieving a perfect 5.00/5.00 GPA at Kdz. Ereğli Anatolian High School and completing her BS degree at Bilkent University.
Yeliz has held various key positions at Vodafone, where she currently serves as the Customer Experience & Journey Design Manager, demonstrating her expertise in process design, improvement, and business relations.
Her previous roles at Vodafone include Process Design & Improvement Executive, Business Relations Senior Specialist, Business Relations Specialist, and ITIL Process Specialist, showcasing her versatility and depth of experience within the organization.
Prior to joining Vodafone, Yeliz gained valuable industry exposure through internships at Argela Technologies and Erdemir.
Her dedication to excellence and her proven track record in customer experience and journey design make her a valuable asset in the telecommunications sector.