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Xavier Oleron
GM Customer Success at The Access Group
Xavier Oleron is an accomplished professional with a rich background in customer success and support.
He currently serves as the GM of Customer Success & Support at The Access Group, bringing his expertise to drive customer satisfaction and retention.
Prior to his role at The Access Group, Xavier held significant positions at prominent organizations such as Qlik, RSA (Security Division of EMC), and Red Hat.
At Qlik, he excelled as the Vice-President of Global Support & Customer Success, showcasing his leadership and strategic skills in ensuring customer needs are met.
Before that, he served as the Senior Director of Worldwide Customer Support at Qlik, further solidifying his expertise in global support operations.
His experience also includes overseeing the EMEA Technical Support division at RSA and managing Red Hat Global Support Services EMEA at Red Hat.
Xavier Oleron's career trajectory reflects a strong commitment to customer-centric roles and a passion for enhancing customer experiences.