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Kevin Hodgkins
Chief Customer Officer - Building Community and Customer Success
Kevin Hodgkins is an accomplished technology leader with a strong track record in scaling global operations for high-growth technology startups.
With a diverse skill set, Kevin has successfully led global distributed teams in various capacities such as consulting, architecture, software development, technical operations, customer success, technical support, enablement, and technical account management.
Throughout his career, Kevin has excelled in devising and growing new revenue streams, driving product strategy, and implementing enhanced customer retention programs, with ownership of substantial revenue and renewal targets.
His adeptness in quickly assimilating diverse perspectives and patterns to form a unified and cohesive strategy is evident in his leadership style, problem-solving approach, architecture and design methodology, and strategic planning.
Kevin's educational background includes a Master of Public Administration (MPA) with a focus on Non-Profit/Public/Organizational Management, along with a BA in Political Science and American Studies.
Professionally, Kevin has held key roles such as Chief Customer Officer at Imply, Vice President of Community and Customer Success (Global) at Imply, Vice President of Customer Success at Fivetran, Vice President and Chief Architect at Birst (an Infor Company), Senior Director of Global Expert Services at Birst, Director of Software Engineering at CBS Interactive, Director of Information Technology and Process Improvement at The McPherson Companies, Network Architect at Trillion Digital Communications, and Systems Engineer/Project Manager at GE Capital IT Solutions.