Wilson Bernardo

Wilson Bernardo is a seasoned professional with over 20 years of experience working on projects for major corporate groups such as Souza Cruz, Wella, Petrobrás, Credicard, and Orange.

He has a strong background in leading CRM projects and IT management (services and systems), responsible for overseeing the implementation of CRM, services, and system development projects for various national and international clients, with a focus on risk analysis and stakeholder management.

Wilson excels in developing and engaging people from diverse backgrounds and in complex environments to drive business strategy through local and global implementations.

His interpersonal skills make him an effective communicator and mediator across project levels, with expertise in SLA management, cost control, risk assessment, process design, and implementation.

He actively participates in post-implementation integration processes and has international experience with projects in the US, Central America, and Latin America.

Wilson Bernardo is a specialist in desktop and mobile unified collaboration systems.

He holds a Master of Business Administration (M.B.A.) from Universidade Estácio de Sá, studied Industrial Mechanics at Cefet/RJ, and completed a Systems Analyst program at Estácio.

Currently, Wilson serves as the Technical Commercial Manager at WebSIA.