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William Rapp
Solutions Architect at Optiv
William Rapp is a process-oriented technology leader with a strong background in LAN/WAN and Data Center network infrastructure components. He is ITIL certified and has a proven track record of effectively leading service and support teams to provide consistent and optimized service. William studied Business Administration and Computer Science at Carthage College after attending Waukegan West. Throughout his career, he has held notable positions such as Solutions Architect at Optiv Inc, Director Network Infrastructure and Service at Aon, Senior Manager - Network Operations at Hewitt Associates, Manager Customer Network Service at AT&T, Manager Network Infrastructure and Service at Anixter, and Architect at Sears Mortgage.