Will Lehmitz

Will Lehmitz is a seasoned professional with over 10 years of experience in Software as a Service (SaaS) in consulting and professional services leadership roles.

He has a strong track record of building and enhancing service offerings, customer journeys, onboarding methodologies, and operations in the Professional Services (PS) and Customer Success (CS) domains.

Throughout his career, Will has been instrumental in developing high-performing delivery teams with a focus on customer experience, cross-functional collaboration, and long-term customer success.

He has been mentored by top leaders from renowned SaaS and technology companies such as Salesforce, Adobe, Facebook, eBay, Oracle, ServiceNow, Gainsight, Carta, Omniture, and Domo in creating scalable PS and CS operations.

Will has led numerous projects in partnership with sales, marketing, and customer success teams, driving digital transformation and revenue growth for organizations.

His strengths lie in integrating consulting expertise, process optimization, and cutting-edge technology to deliver exceptional engagements.

Described as amiable and analytical, Will prioritizes listening, observing, and utilizing data to identify issues and propose practical solutions, bridging organizational silos for problem resolution.

His specialties include Professional Services, Onboarding, Software Implementation, Customer Success, Customer Experience, Leadership, Collaboration, Operations, Customer Service, and Sales Engagement Technology and Strategy.

Will Lehmitz pursued a Bachelor of Science in Business Management with a minor in Spanish at Brigham Young University.

His previous roles include Director of Managed Services at Gainsight, Director of Shared Services at Energy Exemplar, and various leadership positions at InsideSales.com and SecurityMetrics.