Emily McDaniel

Emily McDaniel is a seasoned professional with extensive experience in the Software as a Service (SaaS) industry, currently serving as the Senior Vice President of Professional Services and Upgrades at Gainsight.45 Her career at Gainsight has been marked by significant growth and achievements over the past nine years.3

Career Progression at Gainsight

Emily joined Gainsight approximately nine years ago and has held various roles within the company:

• Started as the Senior Director of Technical Success1
• Served as the Global Director of Technical Success7
• Progressed to VP of Global Support6
• Currently holds the position of Senior Vice President of Professional Services and Upgrades45

Expertise and Experience

Emily brings about 15 years of experience in the SaaS industry to her role at Gainsight.2 Her areas of expertise include:

• Starting and scaling support operations
• Driving customer success initiatives across the company
• Technical success management
• Professional services and upgrades

Achievements and Recognition

During her tenure at Gainsight, Emily has contributed to the company's growth and success:

• She has been part of Gainsight's journey as it achieved recognition, including being named number one on an undisclosed list3
• Emily has played a key role in using Gainsight's own platform to drive customer success across the company1

Personal Note

Emily recently celebrated her 9-year "Gainiversary" with the company, expressing pride in working at Gainsight and enthusiasm for the company's achievements.3

Emily McDaniel's LinkedIn username is emilycohenmcdaniel, as confirmed by the query and search results.23