Suggestions
William Bunge
Senior Director - Americas Strategy and Operations at HERE Technologies
Professional Background
Will Bunge is a seasoned professional in business strategy and operations, currently serving as the Senior Director of Americas Strategy and Operations at HERE Technologies. His role encompasses a vast geographical operating range including the United States, Canada, and Latin America. With a robust track record in the technology and financial services sectors, Will has honed his expertise in creating and executing strategic operational frameworks that drive organizational goals and amplify customer satisfaction.
In his current capacity at HERE Technologies, Will is responsible for the development and implementation of a comprehensive Sales Go to Market strategy. This includes conducting thorough market and customer segmentation analyses, crafting smart partner strategies, and executing market route implementation plans. By focusing on customer coverage, target setting, and resource allocation, he ensures the alignment of sales initiatives with business objectives, thereby optimizing opportunities for growth and revenue generation.
Moreover, he oversees business operations which include Pipeline and Opportunity Management, Bookings and Revenue Forecasting, as well as setting and tracking Key Performance Indicators (KPIs) and operational expenditures (Opex). Will also plays a pivotal role in developing and implementing a Sales Enablement strategy for the Americas organization, thereby equipping sales teams with the necessary tools and insight to succeed in a competitive marketplace.
As a leader, Will is at the helm of the Inside Sales, Reseller, and LATAM sales teams, driving performance through effective management and strategic direction. He champions the development of a Customer Success capability, ensuring that customer engagement and satisfaction remain top priorities throughout the sales process.
Education and Achievements
Will Bunge earned his education from the prestigious Vanderbilt University, where he established a strong foundation in strategy, analytics, and management principles. His academic background laid the groundwork for his successful career, which spans numerous leadership roles in renowned organizations, primarily within technology and banking.
Over the years, Will has built an impressive resume, previously holding senior leadership positions at Cisco Systems. His tenure at Cisco included notable roles such as Senior Director, Director of Workforce Experience Business Transformation, Director of US Enterprise Collaboration Product Sales, and Director of Financial Services Vertical Business Transformation. In these roles, he was instrumental in steering business transformation initiatives, enhancing customer collaborations, and driving product sales through innovative solutions.
Before his impactful journey at Cisco, he served as an Executive Director for EMEA Integration at the Royal Bank of Scotland/ABN Amro, providing his expertise in strategic integration and market performance across European markets. Prior to that, he was the Global Head of Performance Management within the CFO Services division at ABN AMRO, showcasing his acumen in financial oversight and governance.
His extensive career at ABN AMRO also encompassed various key leadership positions, including the Head of Business Management for Services BU Europe and Global Head of Technology Management and Control within Wholesale Banking Technology. This diverse breadth of experience allowed him to harness operational efficiencies and establish effective governance frameworks that positively impact the organizations he has worked with.
Will's skillset is underpinned by his deep understanding of business operations, sales frameworks, and customer success strategies, establishing him as a key player in any organization. His ability to foster robust teams and cultivate strategic partnerships sets him apart as a leader of merit within the industry.
Key Achievements
- Strategic Leadership at HERE Technologies: Will successfully developed a comprehensive sales strategy for the Americas that has been instrumental in significantly improving customer retention rates and increasing overall sales performance.
- Transformational Leadership at Cisco: Played a key role in transforming Cisco’s workplace experience initiatives, resulting in improved employee engagement and collaboration across various teams and departments.
- Integration Expertise: At the Royal Bank of Scotland/ABN Amro, Will led successful integration strategies across the EMEA region that facilitated business expansion and operational efficiencies.
- Operational Excellence: By implementing effective performance management systems at ABN AMRO, he enhanced operational capabilities and supported sustained profitability in the Wholesale Banking sector.
Will Bunge exemplifies the qualities of a visionary leader, combining strategic insight with hands-on operational management. His dedication to fostering sales enablement and customer success strategies underscores his commitment to driving meaningful results. With an eye towards innovation and strategic growth, Will continues to be a vital asset to any organization he affiliates with, promising not only to meet but exceed market expectations.