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Wilco Brandt
Head of Customer Tech at Albert Heijn
Wilco Brandt is the Head of Customer Technology at the largest food retailer in the Netherlands and the 3rd biggest eCommerce platform in the country.
He is responsible for overseeing the Customer Technology department, managing financial, strategic, and tactical tasks, and leading a team of DevOps engineers, testers, product owners, and agile coaches.
Wilco has a strong focus on innovation through the Labs team, utilizing lean start-up methods to explore new ideas for the company.
He excels in creating digital strategies, setting goals, and translating them into actionable roadmaps and requirements for the development of websites and apps.
With a customer-first mindset, Wilco is known for his problem-solving abilities, decision-making skills, and expertise in planning complex processes.
His specialties include e-commerce, digital transformation, talent acquisition, website usability, mobile app development, web analytics, and e-commerce strategy.
Wilco Brandt holds a Master's degree and a Bachelor's degree from Vrije Universiteit Amsterdam and has a background in project management, requirements management, and DevOps.
Throughout his career, he has held various roles at top organizations, such as VP of Customer Technology and Head of Digital Development at Albert Heijn, showcasing his vast experience in the digital industry.