Garrett Lawlor

Garrett Lawlor is a seasoned sales leader currently serving as the Vice President of Sales EMEA at Zendesk, a role he has held since April 2013. He has progressed through various positions within the company, including Senior Sales Director and Regional Vice President of SMB Sales. His extensive experience in sales leadership spans over a decade in the technology sector, where he has been instrumental in driving sales strategies and enhancing customer experiences.1

Prior to his tenure at Zendesk, Lawlor worked at Salesforce.com as an Account Manager and at Oracle as an Account Executive specializing in CRM solutions. He began his career as a Business Development Executive at FD Systems, a Sage Business Partner. Lawlor holds a 2:1 degree in Journalism from The University of Manchester, which he completed between 2001 and 2003.1

In his role at Zendesk, Lawlor has been involved in various initiatives aimed at improving customer satisfaction and operational efficiency, particularly during periods of rapid growth for the company. His leadership is characterized by a focus on integrating technology with customer service to enhance overall client engagement.23