Massachusetts Institute of Technology

Harvard Business School Online

Harvard Business School

Florida State University

Technology + Healthcare = Success

Skills: Design Research · Research Design · Research and Development (R&D) · Research · Train the Trainer · U.S. Health Insurance Portability and Accountability Act (HIPAA) · Clinical Research · Mental Health Care · Trainer · Nonprofit Organizations · Standards Compliance · Clinical Practices

Chestnut Health Systems

National GAIN Trainer, 

Strategic Visionary
Start-up designer
Trainer
Innovator in Healthcare
AI in healthcare practice
Revenue Cycle Management
Go-To-Market for healthcare services
Profit &Loss Management

Provides recommendations to senior management by reviewing feedback; assessing risks ; collaborating with cross-functional partners to develop program enhancements; managing the reporting and communication of key performance metrics; ensuring alignment across functional units; and communicating strategic direction to key stakeholders.
Directs the development, prioritization, and execution of key business strategies and communication by leading cross-functional initiatives that impact store and corporate processes; overseeing the development of business programs and initiatives, customer and company communications, and associate training content.
Manages the development and implementation of process improvements to improve business results by overseeing evaluation and execution of multiple projects; directing in consultation with leadership regarding solutions; reviewing reports; leveraging customer and operational needs across the division to identify barriers and obstacles that impact performance across the division; and benchmarking competitors' programs.
Contract payers Accreditation for Medicaid, Medicare, CARF and TJC Active leadership and engagement. 
Simplify and improve consumer (internal and external) experience, satisfaction and loyalty. 
End to End Process improvement. 
Proactively initiate and lead change processes to increase efficiency and effectiveness while consumer experiences are improved. 
Influencer and creator of policy on local, state and federal level. 
Develop and foster a culture of accountability that focuses on people and performance, coaching and development, and employee growth and retainment.

Danicourt Group

Chief Executive Officer

Skills: Project Management · U.S. Health Insurance Portability and Accountability Act (HIPAA) · Healthcare Management · Problem Solving · Mental Health Care · Analytical Skills · Care Management · Nonprofit Organizations · Standards Compliance · Clinical Outcomes · Contingency Planning · Collaborative Problem Solving · Clinical Practices · Electronic Health Records (EHR) · Clinical Operations

JBS International, Inc.

Technical Advisor

Walmart

Senior Manager II, Telehealth Compliance

•	Designer of first complete virtual Community Health Center in Florida, starting as a medication Assisted treatment program for adults and growing to Mental Health and Addiction Treatment, Therapy and Case Management for all ages. 
•	Growth to 5 states within 18 months
•	Develop all Policy & Procedures for Clinical and Operations and Revenue Cycle Management 
•	Attained state licensure, Medicaid licensure and National Accreditation 
•	Create and supervise Clinical Programming for Medication Assisted Treatment that expanded to all mental health counseling, case management and medication services. 
•	Outcomes and Risk Management 
•	Client Satisfaction average above 93% as satisfied. 
•	No Show rate 13% 
•	Outcomes tracking of patients: employment, Crisis visits, symptomology 
•	HEDIS appointments completed within 72 hours for 95% of referrals. 
•	Revenue Cycle Management 
•	Develop, plan, organize and implement RCM
•	Design, Implement, Review and Monitor Billing, Compliance, Collections and Contract with payers
•	Contract, billing and reconciling with third party funders.
•	Hit trend for million-dollar billing within nine months. 
•	Hiring and Training Staff 
•	Forecasting for growth and expansion

Brave Health

Head Of Clinical Operations

•	Provides leadership and management for the development and implementation of all programs in a manner congruent with the mission, values and vision and the agency’s strategic direction. 
•	Promotes collaborative service development across regional and service lines to utilize existing technical expertise in implementing and creating services. 
•	Provides leadership in developing new services or expanding present services based on community needs, available resources and the strategic direction and mission of the agency. 
•	Provides leadership in the development and implementation of annual budgets for all agency services. Monitors monthly financial performance. 
•	Develop, plan, organize and implement third-party funder relationships and contracts 
•	Revenue Cycle Management – Review, Design & Implementation Billing, compliance, collections and contracting
•	Provides oversight and coordination of agency compliance and continuous quality improvement processes. 
•	Leads and coordinates development and maintenance of agency wide service/operations standards, policies and procedures. 
•	Creates an information systems infrastructure in collaboration that supports services through streamlined and integrated information entry processes while providing fast, reliable data on clients, intake, accounts payable and receivable, and service results. 
•	Hires, supervises, develops, and evaluates Directors and other direct reports subject to agency human resource practices and policies. 
•	Facilitates and oversees the development of service proposals in coordination with agency Executive Team. 
•	Markets and develops contracts for services with external constituencies, especially the government. 
•	Participates in external activities to identify service needs and service development opportunities. 
•	Serve on statewide and local professional organizations to represent the agency and contribute to the community at large.

Riverside Recovery of Tampa

Director Compliance & Risk Management

•	Responsible for management of access to two agencies with combined budgets of $48 million. 
•	Developed and fiscally responsible for five agency programs with budgets of $24 million. 
•	Anticipate and understand behaviors and needs of consumers and clients. 
•	Design, Implementation and growth of Third-party Revenue Cycle Management/Utilization Review.  Growth and Development of relationships with funders of various areas (state, commercial, federal) 
•	Active leadership and engagement. 
•	Outstanding leadership in five departments, maintaining level of standards that meet or exceed mandated requirements of the State of Florida and other credentialing bodies. Collaborate in development of new programs and systems, evaluation of programs struggling to meet standards by developing strategies and systems for sustainability. 
•	Collaborate with community leaders in human services, criminal justice, state and federal funders, criminal justice, criminal & misdemeanor courts, etc. 
•	Collaborate with executives and leaders within a matrix organizational structure to proactively identify and resolve issues, develop strategies and tactics to improve the consumer experience. 
•	Simplify and improve consumer (internal and external) experience, satisfaction and loyalty. 
•	End to End Process improvement. 
•	Proactively initiate and lead change processes to increase efficiency and effectiveness while consumer experiences are improved. tactics 
•	Influencer and creator of policy on local, state and federal level. 
•	Develop and foster a culture of accountability that focuses on people and performance, coaching and development, and employee growth and retainment.

Operation PAR, Inc.

Director - Access, Managed Care, eServices(telehealth) and Program Director

Skills: Revenue & Profit Growth · Design Research · Business Strategy · Medical Practice Operations · Project Management · Payer Relations · Contact Center · Accreditation · U.S. Health Insurance Portability and Accountability Act (HIPAA) · Healthcare Management · Talent Management · Value Based Care · Supportive Services · Medicare/Medicaid Reimbursement · New Business Development · Problem Solving · Mental Health Care · Supervisory Skills · Budget Management · Analytical Skills · Health Policy · P&L Management · Program Development · Care Management · Managed Care · Crisis Management · Talent Developer · Standards Compliance · Clinical Outcomes · Physician Relations · Contingency Planning · Revenue Cycle · Profit Maximization · Collaborative Problem Solving · Profit & Loss Management · Operations Management · Clinical Practices · Data Analysis · Electronic Health Records (EHR) · Compliance · Clinical Operations

Wendy Danicourt