Wayne Gladman

Wayne Gladman is the Head of Implementation at Ebsta, a company specializing in sales automation and customer relationship management solutions. Based in London, he has a rich background that spans over a decade in various roles related to sales, customer success, and implementation within the software and banking sectors.

Professional Background

• Current Role: As Head of Implementation at Ebsta, Wayne is responsible for overseeing the deployment and integration of Ebsta's solutions to enhance customer engagement and optimize sales processes. His role involves ensuring that clients effectively utilize Ebsta's tools to maximize their sales performance.
• Previous Experience: Before his current position, Wayne held various roles at Ebsta, including Customer Success Manager for the EMEA region, where he focused on training and supporting customers in leveraging Ebsta's products effectively.13

Skills and Expertise

Wayne is recognized as a self-motivated creative thinker with expertise in:

• Sales Automation: He has been involved in webinars and training sessions aimed at helping users maximize the potential of Ebsta's sales tools.
• Project Coordination: His experience includes managing projects that align client needs with software capabilities, ensuring smooth transitions and implementations.24

Education

Wayne holds a degree from California State University-Fullerton, which has contributed to his professional development in the tech industry.2

In summary, Wayne Gladman plays a pivotal role at Ebsta by driving implementation strategies that enhance customer relationships and sales effectiveness.