Warren Edgren

Warren Edgren is a seasoned professional with over 20 years of experience in the airline industry, specializing in Business Intelligence solutions, marketing, CRM, and customer loyalty programs.

Throughout his career, he has demonstrated a passion for leveraging customer data to enhance business decisions, improve communication, and foster customer loyalty.

Warren's key competences include Business Intelligence, CRM, Loyalty Programs, Consumer Insight, Campaign Management, and Personalized Communication.

He currently holds the position of Machine Learning Lead at SAS - Scandinavian Airlines, with previous roles as an Independent BI & CRM Consultant at Primary Key AB and Data Scientist at SAS.

Warren has also held various positions at Scandinavian Airlines - Loyalty, such as Analyst, Data Mining & CRM Data Architect, Manager of Consumer Insight (EuroBonus), CRM Analyst, Decision Support Senior Analyst, System Manager, System Specialist, Sales Support, and Direct Sales Representative.