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    Botan Calli

    Head of Customer Insigths på SAS - Scandinavian Airlines

    Botan Calli is a professional with a background in Industrial and Management Engineering from Luleå University of Technology.

    With a strong affiliation in the aviation industry, Botan has held various key roles at SAS - Scandinavian Airlines, including Head of Customer Insights, Acting Head of Customer Analytics, CRM Analyst, Loyalty System Operation Manager for SAS EuroBonus, and Process/Projektledare.

    Through academic achievements and professional experiences, Botan has showcased expertise in customer insights, analytics, CRM, loyalty programs, and project management within the airline sector.