Vinitha Kannambroth

Vinitha Kannambroth is a highly skilled and passionate Customer Experience Specialist and Leader with over ten years of expertise in customer engagement strategy, design, and execution.

Through her experiences working with pioneers in the real estate industry, Vinitha has developed a profound understanding of customer needs, which has allowed her to cultivate strong customer loyalty.

In her current role as Head of Operations for luxury and ultra-luxury residential properties at Embassy Group, Vinitha oversees a team of over 500 members, focusing on managing facilities and property maintenance to deliver a top-tier resident experience.

Her eagerness to learn and excel has been instrumental in her career growth, as she leads by example in her leadership role, setting high standards for her team.

Vinitha's educational background includes a B. Tech in Civil Engineering from NSS College of Engineering and a Post Graduation in Construction Management from NICMAR.

Throughout her career, she has held various key positions such as Regional Head of Integrated Facility Management, AGM & Head of Operations for Luxury Residential, Senior Manager of CRM/Customer Experience Management, and General Manager & Head of Customer Experience Design in reputable organizations like Embassy Services, Total Environment Building Systems, and Ozone Propex Pvt Ltd.

With a track record of success in customer experience and operations management within the real estate sector, Vinitha embodies a true leader driven by passion and dedication.