Suggestions
Victor Chan
Product Management Director at ServiceNow
Victor Chan is an accomplished leader in enterprise software product strategy, design innovation, and product lifecycle management, especially in CRM Customer Experience, Contact Centers, and Unified Communication. Currently serving as the Product Management Director at ServiceNow, Victor focuses on revolutionizing Customer Service Management in the Cloud by leveraging the robust ServiceNow platform. With a rich background that includes leadership positions at Oracle and Siemens, Victor excels in blending business acumen with technical expertise to drive global product innovations from conceptualization to market launch. Victor's specialties include leading cross-functional teams, developing professional staff, and holding a portfolio of patents in Unified Communications, CRM, and Internet of Things. He is a trusted adviser in customer accounts and strategic partnerships, with deep domain knowledge in Enterprise Telecom and CRM in the Cloud.
