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Vicky Emery
Working with senior leaders and change practitioners to lead & land better change.
Professional Background
Vicky Emery is an expert in change management with extensive experience helping organizations and individuals reach their goals while maximizing their performance, particularly during times of transition. As the CEO of Change in Practice, Vicky focuses on equipping change managers and business sponsors with the skills they need to effectively lead not just themselves but also their teams through various changes. Her expertise is founded in years of practical application and insight in navigating the complexities of workplace change, making her a sought-after consultant in the field.
Prior to her role at Change in Practice, Vicky held several significant positions that shaped her understanding of change dynamics in different organizational contexts. As the Former General Manager at Prosci ANZ, she contributed significantly to developing change management approaches that are both sustainable and impactful. Her time as the Director of Change Capability Services at Being Human Pty Ltd further enriched her ability to foster long-lasting change capabilities within organizations.
Vicky has also held critical roles in some of Australia’s largest financial institutions, including Commonwealth Bank of Australia, JP Morgan Chase, and Westpac. In these positions, she spearheaded learning and development initiatives, built effective teams, and recommended strategies that enhanced overall organizational performance. Her broad background provides her with unique insights into the challenges organizations face and the strategies necessary to overcome them.
Education and Achievements
An advocate for continuous learning and professional development, Vicky holds numerous qualifications that equip her with the tools needed to excel in her field. She studied APMG Managing Benefits Foundation Certification at Tanner James, which laid a solid foundation for her understanding of the intricate nature of managing enterprise changes. Vicky further enhanced her skills with a Certificate in Foundations of NeuroLeadership from the NeuroLeadership Institute, integrating brain science into leadership and change management strategies.
Her training as a Prosci Advanced Instructor emphasizes her commitment to excellence in change management. Vicky actively utilizes the Prosci Change Management process in her work, ensuring that organizations gain the knowledge and skills necessary to successfully implement change initiatives. Additionally, her certificate in Business Excellence, Leading Strategic Growth and Change from Columbia University further underscores her strong academic background and commitment to staying at the forefront of change management practices.
In her pursuit of professional growth, Vicky studied at various prestigious institutions, including the University of Sydney, University of Technology Sydney, and AGSM @ UNSW Business School. These experiences have broadened her perspective on organizational behavior and change leadership, enhancing her consulting efforts.
Vicky is also a proud member of several professional organizations, including the Australian Institute of Company Directors, the International Coaching Federation, and the Change Management Institute. These affiliations allow her to stay connected with industry trends and best practices, ensuring she provides the highest quality of service to her clients.
Achievements
Throughout her esteemed career, Vicky Emery has made impactful contributions to the field of change management. One of her notable achievements is the development of comprehensive change management training programs that have helped countless professionals enhance their skills and lead successful change initiatives. Her work emphasizes not only the theory behind change management but also practical implementation strategies that yield measurable results.
Vicky’s extensive experience working with diverse organizations across various sectors stands as a testament to her capabilities. She has played crucial roles in assisting large financial institutions during significant changes, ensuring that employees feel supported and equipped to adopt new methodologies. By fostering an environment where learning and adaptation are prioritized, Vicky promotes a culture of resilience and growth among teams.
Moreover, her role as a consultant has allowed her to partner with numerous organizations in implementing tailored change strategies that align with their unique needs and objectives. Vicky’s emphasis on developing long-term change capability ensures that organizations do not just navigate change successfully but also thrive in it, building a framework for ongoing improvements.
In summary, Vicky Emery is a dedicated change management professional whose background and experience uniquely equip her to help organizations and individuals achieve their goals. Her extensive qualifications, leadership roles, and commitment to developing sustainable change capabilities demonstrate her passion for facilitating positive transformations within the workplace. Vicky continues to inspire those she works with by turning challenges into opportunities for growth, making her a leading figure in the field of change management.
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Clay is a relationship management platform that serves as a personal CRM, helping you organize and deepen both personal and professional relationships. It functions as a beautiful rolodex and CRM available on iPhone, Mac, Windows, and web, built automatically to help manage your network efficiently. Unlike traditional address books, Clay centralizes all your contacts in one place while enriching them with additional context and features to help you stay thoughtful and connected.
Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
Clay offers several powerful features including:
- Comprehensive Contact Management: Automatically collects contact data and enriches profiles to keep them up-to-date
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
Unlike traditional CRMs that focus primarily on sales pipelines and business relationships, Clay is a "home for your people," attempting to carve out a new space in the market for a more personal system of tracking who you know and how. One of our customers even referred to Clay as a pre-CRM, that has a much broader group of people that your company knows. Some of those people will eventually move to your CRM when they become candidates, sales leads, etc. Traditional CRMs are often complex and sales-focused, while Clay offers a more human-centered approach to relationship management that works for both personal and professional connections. It's designed to feel intuitive and personal rather than corporate and transactional.
Clay takes privacy seriously. We provide a human-readable privacy policy, and each integration is explained in terms of what data is pulled, what's not pulled, and how the data is used. Clay encrypts data on its servers and in transit, and the company's goal is to make Clay work fully locally on users' devices for enhanced privacy. Clay is also SOC 2 Type 2 certified.
Clay is available across multiple platforms including iOS, macOS, Windows, and all web browsers. Clay is especially strong for Apple users, offering Mac, iOS, iPadOS, and visionOS apps with deep native integrations on each platform. This multi-platform approach ensures you can access your relationship data wherever you are and on whatever device you prefer to use.
Clay offers tiered pricing options to suit different needs. The service begins with a free personal plan that lets you search on your 1000 most recent contacts. Clay offers a Pro Plan ($10 when billed annually) with unlimited contacts. Clay for Teams starts at $49/month/seat. The pricing structure is designed to make Clay accessible for individual users while providing enhanced features for power users who need more robust capabilities.
Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
Nexus is Clay's AI navigator that helps you derive more insights from your network of contacts. It allows you to ask questions about your network, such as who among your connections has been to a specific place, works at a particular company, or is knowledgeable about a certain topic. Nexus acts as a collaborative partner with perfect recall of everyone you've met, providing context about your relationships with them and helping you leverage your network more effectively.
Clay makes it much easier to stay in touch with the people you care about. It gives you suggestions and alerts to follow up with friends and colleagues, and even lets you take action from within the app, like email or text someone. Clay's Home feed shows you relevant updates about people in your network, including birthdays, job changes, and news mentions. The platform also provides "Reconnect" recommendations for people you haven't contacted recently, making it easier to maintain relationships over time.
Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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