Varun Poddar

Varun Poddar is a seasoned professional in the technology and data analytics sectors, currently serving as the Cloud Customer Experience and Customer Success lead for Retail and Fast-Moving Consumer Goods (FDM) at Google. With over 20 years of experience, he has developed expertise in digital transformation, data strategy, and customer success across various industries.

Professional Background

• Current Role: At Google Cloud, Varun focuses on enhancing customer experiences and driving successful outcomes for clients in the retail sector. His responsibilities include overseeing strategies that leverage cloud technologies to optimize operations and improve customer engagement.
• Previous Experience: Before joining Google, Varun held significant positions at Accenture, where he was instrumental in driving digital strategies. He has also served as a Vice President for New Product Introductions and Customer Success at other organizations, showcasing his leadership in product development and client relations.13

Academic Involvement

In addition to his corporate role, Varun is an Adjunct Lecturer at Kellogg School of Management, where he teaches courses related to AI applications for business growth. This dual engagement in academia and industry allows him to bridge theoretical knowledge with practical applications in technology and analytics.2

Skills and Expertise

Varun's skill set includes:

• Digital Strategy Development
• Advanced Analytics
• Customer Success Management
• Cloud Solutions Implementation

His extensive background positions him as a thought leader in leveraging technology to drive business success and enhance customer experiences in the retail sector.3