Valerie Mora

Valerie Mora is a seasoned professional with over eight years of experience in customer service, transitioning from a Certified Massage Therapist to a Supervisor in a Fortune 500 company.

She excels in cultivating World Class Customer Service environments and is known for her innovative mentoring approach and inquisitive training style.

Valerie's success stems from her diverse background, including roles as a Massage Therapist and various positions in different companies, which prepared her to excel as a Supervisor.

Motivated by setting realistic goals, Valerie has won prestigious awards such as the ICSA Circle of Service Excellence award and Customer Service Representative of the year award.

She values core principles like Integrity, Ownership, Attitude, and Innovation, driving her proactive pursuit of excellence in all endeavors.