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Tyler Merritt
VP Platform Development at UneeQ
Tyler Merritt is a technology evangelist dedicated to sharing knowledge and excitement to inspire others about the future. Specializing in conversational AI and digital humans, he emphasizes the importance of adding emotion to customer interactions and creating brand-led experiences. With a strong belief in the pivotal role of customer experience in business success, Tyler advocates for organizations to prioritize crafting memorable brand-led moments that resonate with customers. He warns against relying solely on automation tools like chatbots, emphasizing the need for a holistic approach to customer engagement.