Tuan Hajireen Saffideen

Global Service and Delivery Manager, GCSS at Experian
Summary
Tuan Saffideen is a seasoned professional with over 23 years of experience in custom application development, service and delivery management, and leadership roles.
He holds an MSc in Advanced Software Engineering with Distinction and an MBA with Merit from the UK, along with a Green-belt certification as a Lean Six Sigma practitioner.
Tuan has a strong background in managing multiple globally dispersed teams in complex matrix structures, pre-sales activities, product demos, and contract negotiations.
His core competencies lie in application development, service and delivery management, overseeing project portfolios, process design, automation, stakeholder interaction, and people development.
He is skilled in applying Waterfall, Agile, and DevOps principles to meet tight deadlines, ensure budget monitoring, drive efficiencies, and enhance customer experience.
Tuan's expertise includes identifying opportunities for cost savings through Lean Sigma principles and promoting a Flexwork culture to optimize office space and enhance productivity.
With a focus on people development, he manages the entire employee lifecycle, from scouting to retirement, by mentoring, motivating, and guiding team members towards skill development and training.
Tuan Saffideen has a diverse educational background, including a Master's in Advanced Software Engineering with Distinction from the University of Westminster and an MBA in General Management with Merit from the University of Leicester.
Throughout his career, he has held key positions such as Global Service and Delivery Manager at Experian, Technical Manager at Experian, Lead Software Developer at Amway IT Service, Consultant Team Lead at Ness Global Malaysia Sdn Bhd., Oracle Applications Consultant at DMS Software Technologies (pvt) Ltd, Analyst Designer at Informatics International Limited, and Application Developer at Rekaz Systems Co.