Tracy Wiseman

Tracy Wiseman is a ServiceNow Solution Architect at IRM Authority, Inc., with extensive experience in cloud services and technical leadership. She has over 15 years in the field, excelling in roles that require both strategic vision and hands-on execution. Tracy's educational background includes a Bachelor of Science in Mathematics and Computer Science from UCLA, along with postgraduate studies in 3D Character Animation and Artificial Intelligence at California State University-Sacramento.

In her career, Tracy has held significant positions at various organizations, including:

• Cognizant: Served as a Solution Executive and Senior Manager Delivery.
• Technology Credit Union: Worked as Director of Enterprise Service Management.
• ServiceNow: Held roles such as Cloud Engineer and IT Ops Lead.
• Symantec: Functioned as Principal IT Infrastructure Specialist.
• Genentech: Worked as a Business/Systems Analyst in Biotech/Pharma Cloud Services.

Tracy is recognized for her strong communication skills and her ability to lead teams effectively. She has also contributed to initiatives like the MIT/Stanford Venture Lab and served as a U.S. Ambassador Delegate to China through AmbassadorPrograms.Org. Her diverse expertise makes her a valuable asset in various sectors, including biotech, pharma, and finance.12