Tracy Bostian

Tracy Bostian is a skilled leader with extensive global experience in team growth, strategic planning, customer service, sales, program development, and project execution.

She excels in leading cross-functional teams across various business disciplines like customer service, sales, marketing, product management, and operations, earning trust and respect at all organizational levels.

Tracy's specialties include Customer Experience Management, New Business Development, CRM systems utilization for data-driven decisions, advocating for top-notch customer service, Net Promoter Score implementation, Journey Mapping, Stakeholder engagement, proficient Project Management and execution, as well as effective People Management and Mentoring.

She pursued a Bachelor of Science (B.S.) degree at Ithaca College.

Tracy has held key leadership roles including being the Director of Customer Care at HiRoad, the Head of Customer Experience at MOO, leading Service Delivery for MOO for Business at MOO, and serving as the Team Lead Account Management at MOO.

Her prior experience includes working as the Sales Manager in the USA, UK, and Ireland at J+D Software Ltd., as well as holding roles like Creative Services Manager at Miller Bainbridge, Bartle Bogle Hegarty in London, Project Manager at Holmes & Marchant Communications, and Project Manager at ARRCO Medical Advertising.