Tony Ricciardi

Tony Ricciardi is a well-known figure in the call center industry, serving as the Co-Founder and President of ListenTrust (formerly Listen Up Español), a prominent bilingual call center specializing in English and Spanish language services.

Under Mr. Ricciardi's leadership, ListenTrust has experienced remarkable growth, evolving from a small self-funded startup into a robust organization with 800+ employees and exceeding $15 million in annual revenue within just seven years.

His current focus is on expanding ListenTrust's reach by tapping into the U.S. Latino online market, tailoring their services to meet the direct response sales needs of the US Hispanic demographic.

ListenTrust's core strengths lie in optimizing sales performance, providing valuable insights for call center scripting translations, video dubbing, and scaling operations to support client growth while maximizing their media investments.

Tony Ricciardi is sought after to help businesses capitalize on marketing to the 50+ million US Hispanics, achieve the highest return on investment from their marketing budget, and foster online communities targeting the U.S. Hispanic market.

ListenTrust has established partnerships with reputable Hispanic companies and has garnered accolades such as being ranked #1 in Business Products and Services on Inc. Magazine's 500/5000 list and recognized as one of the Top 50 Teleservices Agencies by Customer Interaction Solutions (CIS) Magazine.

Beyond his professional endeavors, Tony Ricciardi's interests span winter sports, particularly snowboarding with his family, photography, competitive karting, lacrosse, and engaging in outdoor activities that promote an active lifestyle.