Suggestions
Tommy Sunderland
Staff Program Manager, Stripe (GTM Systems)
Tommy Sunderland is a Business Systems Manager with a background in working for industry-leading high-tech/energy-tech software companies. He specializes in Salesforce CRM software implementation, Marketo, Sales Operations, Technical Writing, Customer Advocacy, and various Sales Tools. Tommy's expertise also includes CMMS Development, CSAT program development, Process Analysis, Marketing, Sales, Customer Experience Mapping, and Account Management. He is skilled in Data Analytics, Business Analysis, NPS Management, Customer Success, Feedback Loops, and VOC Research and Analysis. Tommy studied BA in Environmental Science at Northwestern University and has worked in various roles including Staff Program Manager and Technical Program Manager at Stripe, Business Systems Manager and Sr. Business Systems Analyst at Intercom, Customer Success Manager and Senior Sales Associate at Borrego Solar Systems, Selling Supervisor at The North Face, and Music Library Aide at Northwestern University.
