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Tom McDonald
Customer Technology & Strategy
Tom McDonald is a seasoned professional with expertise in managing cross-departmental resources, meeting deadlines, budgets, and customer requirements. He excels as a team player, collaborating with individuals at all levels within an organization.
Tom is skilled in making creative and analytical decisions throughout the product development lifecycle, from conceptualization to post-launch evaluation. His hands-on management style allows him to identify and address both internal and external customer needs, providing tailored technical training and education programs.
With a focus on fostering a positive work environment, Tom is passionate about leveraging new technologies to create customized solutions for Fortune 500 companies. His specialties include detail, time, and resource management, client presentations and communications, annual budget planning and forecasting, as well as team leadership and development.
Tom's educational background includes a Bachelor's degree in Psychology from the University of Colorado Boulder. Throughout his career, he has held various leadership positions in reputable organizations such as Elicit, LLC, EON, Sprinklr, and Commercial Automation, where he has honed his skills in program management, engineering, and customer technology.
His diverse experience spans roles such as Director, VP, and AVP in program management and technology integration. Additionally, Tom has worked closely with renowned companies like ZoomSystems and Kiosk, contributing to the development of innovative solutions and successful project deliveries.