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Tom Gernon
Chief Customer Service Officer at Creation Technologies
Tom Gernon is the Chief Customer Service Officer at Creation Technologies, responsible for the company's business process systems, supply chain, and IT systems.12 With over 30 years of global experience across various industries including manufacturing, life sciences, retail, and financial services, Tom has served in roles spanning technology and operations.1
Tom strongly believes that good business processes drive better overall company systems, which enables Creation to provide the most effective customer-oriented services.1 He holds a BS in Computer Science from The College of William & Mary and has completed the Advanced Management Program at Harvard Business School.1
Based in Concord, Massachusetts, Tom is known for his ability to bring a customer/user perspective to technology and its applications.3 His LinkedIn profile can be found under the username "tomgernon".34
