Tom Dolan

Experienced product owner and multiplatform commissioner

Tom Dolan is currently the Head of Product at Which?, a role he assumed in 2023. He has a strong background in product management, particularly within digital services and government sectors. Before joining Which?, he served as the Head of Product Profession at the Government Digital Service (GDS), where he supported a group of 30 product managers to enhance public services across the UK.1 2

Professional Background

Current Position: Head of Product at Which? (2023 - Present)
- Focuses on long-term product strategy and roadmap development.
- Engages in recruitment and onboarding while fostering team collaboration and visibility.
Previous Roles:
- Head of Product at the Department for International Trade (DIT) (Feb 2021 - Dec 2022)
  - Developed product management capabilities and frameworks.
- Lead Product Manager at GDS (Dec 2017 - Oct 2018)
  - Led product strategy for initiatives aimed at improving service delivery efficiency.

Skills and Interests

Dolan is noted for his enthusiasm in product leadership, with experience in developing innovative digital content and managing multi-disciplinary teams. He is also involved in training and coaching within the product management community, contributing to platforms like Mind the Product.3 4

Personal Insights

On his LinkedIn profile, Dolan expresses a commitment to empowering teams and making strategic decisions that align with user needs and organizational goals. He emphasizes the importance of thinking about future challenges and opportunities in product development.1 2

Highlights

Aug 26 · leaningforward.com

Leaning Forward -

Experience

Head of Profession for Product Management at Government Digital Service (February 2023 - Present)

Consultant Product Leader at LeaningForward (September 2012 - Present), Head of Product at Department for International Trade (DIT) (February 2021 - December 2022)