Tim de Bree

Tim de Bree is a skilled customer journey expert and marketer with a background in the financial industry.

With a blend of expertise as a Product Manager, Formula Manager, and Marketer, Tim focuses on enhancing customer service and experience in the banking sector.

His key strengths include developing compelling propositions based on market trends and validated customer needs, acting as a Product Owner to align vision with IT development and stakeholders, and driving innovation through a mix of Lean Startup, Design Thinking, and Agile practices.

Tim excels in optimizing customer service and experience to meet client expectations, particularly within the ING organization.

With 12 years of professional experience, including 3 years in sales, Tim also brings a decade of top-level sports experience as a volleyball player, showcasing his resilience and ability to perform under pressure.

He values reliability, results orientation, and building strong relationships, drawing energy from collaborative environments that demand execution and team play.

Tim upholds honesty, straightforwardness, and a commitment to honoring agreements as core values.

His educational background includes studies at Oostvaarders College, a Master of Science in Business Studies from the University of Amsterdam, and a Bachelor's in Business Administration from Amsterdam University of Applied Sciences.

Currently, Tim holds the position of Senior Customer Journey Expert Daily Banking at ING Nederland.

His previous roles at ING include Product Owner and Customer Lead in the Innovation team, Customer Journey Expert in the Mortgages division, Marketer in the Mortgages department, Account Manager for Retail Clients, and a Trainee within the organization.

Tim de Bree's motto is 'afspraak = afspraak' highlighting his commitment to meeting agreements.

For collaboration or consultation, Tim can be reached at tim.de.bree@ing.nl or 06-83644951.