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Tim Cima
SVP - Digital Transformation - Re-imagining operations at scale - Leading solutions & services for the Insurance sector
Tim Cima is a seasoned professional with a background in Anthropology and a passion for driving positive change through innovation in the Digital age.
With an extensive leadership experience in Global transformation Services, Tim excels at helping Financial Services clients realize business value by implementing effective solutions involving process, technology, and people.
His strengths lie in team leadership, sales, operations, and fostering long-lasting partnerships with customers, supported by exceptional customer service skills and a strong focus on growth strategies.
Tim has been involved in high-value engagements focusing on AI, robotic process automation, chatbots, cloud transformation, and customer experience, delivering measurable results for clients through large-scale business transformations.
He has managed end-to-end internal and customer accountabilities across various IT service lines, demonstrating a proficiency in operation delivery, revenue growth, and governance with a global perspective.
Tim's expertise extends to building and leading diverse global teams to surpass customer objectives, particularly within the Banking, Capital Markets, and Insurance sectors.
His educational background includes a 2.1 BSc in Anthropology and Behavioral Sciences from Swansea University, complemented by A levels in Sports Science, Biology, and Sociology from Park House School Newbury.
Tim has held key positions such as Senior Vice President at WNS, Vice President-Financial Services at GENPACT, and Director roles at Wipro Limited, HCL Technologies, and other reputable organizations in the industry.
His professional journey also includes management roles at Romans Group, Foxtons, and Hilton Hotels & Resorts.
Disclaimer: Tim's personal views are expressed independently and may not necessarily align with those of his employer.