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Tiffany Lai
Operator | Advisor | Investor | ex-McKinsey, Zocdoc, Maven Clinic, Ophelia, Allara Health, Paperless Post
Tiffany Lai is a dynamic and results-driven professional known for her exceptional expertise in scaling early-stage and growth-stage companies in consumer-oriented industries, ranging from Seed Stage to Series D.
Her illustrious career began as a consultant at McKinsey and transitioned into various operating roles across diverse sectors such as physical and digital consumer goods, marketplaces, SaaS, and healthcare.
Tiffany's functional expertise spans a wide array of areas including Cross-functional Strategic Initiatives, Expansion Planning & Go to Market Strategy, Pricing Strategies, Company-wide Alignment and OKRs, Data Analytics & KPIs/Dashboards, Scaling Implementation Teams, Enterprise Account Management, and People Management.
She pursued her academic endeavors at prestigious institutions, earning an MBA from Harvard Business School and a BA in Psychology with a focus on Cognitive Neuroscience from Harvard University.
Throughout her professional journey, Tiffany has been associated with numerous organizations in key roles, including Advisor at Allara and Elektra Health, Investor at FOG Ventures, Strategy & Operations Consultant at Jia You, LLC, Head of Business Operations at Allara, VP of Business Operations at Ophelia, VP of Revenue Operations & Strategy at Paperless Post, VP of Provider Operations at Maven Clinic, VP of Strategy & Operations at Paperless Post, Senior Manager of Strategic Operations at Zocdoc, Senior Associate at McKinsey & Company, Director of Client Services at gen.video, Marketing Manager at Bumble and bumble, and Business Analyst at McKinsey & Company.