Tiffany Cummings

Tiffany Cummings is a senior leader at Zillow Group with extensive experience in client management and team leadership. She currently serves as the Director of Client Experience at Zillow.3 With over 17 years of experience leading account management teams, Tiffany is known for her ability to motivate and engage individual contributors, ensuring high performance from her team.1

Professional Background

Tiffany is recognized as an inspirational leader who excels at creating momentum in sales environments and resolving issues when processes break down.2 Her role involves overseeing client experience, particularly in the new construction sector of Zillow's business.1

Leadership in Employee Resource Groups

Beyond her primary role, Tiffany is actively involved in Zillow's employee resource groups:

• She serves as the Vice President of the ZG over 40 Network.1
• Her involvement aims to highlight the valuable knowledge and experience that employees over 40 bring to the workforce.1
• Tiffany is a strong advocate for multigenerational workplaces, believing they are crucial for relating to and serving Zillow's diverse customer base.1

Professional Philosophy

Tiffany emphasizes the importance of:

• Cross-generational awareness in the workplace
• Diversity and inclusion
• Community involvement and mentorship
• Continuous learning and professional development

She believes that surrounding oneself with diverse individuals leads to a greater understanding of the importance of diversity and its positive impact on both the workplace and the world at large.1