National Technical University of Athens

Head Of User Experience at National Bank of Greece

National Bank of Greece

Sector Head of User Experience

🏆 Best Windows Phone App award by Microsoft at //PUBLISH/ Contest with “Sticky Notes HD” app

•  Over 6 million downloads on Microsoft Store worldwide. 9 Apps, 150K+ reviews with 4.5 average rating
•  App “Countdown” was #2 on Microsoft Store Top Charts on 15 countries for 3 consecutive weeks
•  Top 10 on US store Top Charts for apps: “Gloomlogue”, “Sticky Notes HD” and “InSquarer”

🎖️ Global Distinctions:
•. 2nd place at Image & Photo Master Mission of Nokia Create contest for “InSquarer” app
•. 2nd place at Image & Photo Mini Mission of Nokia Create contest for “Galleries" app

Thomas Tsopanakis Apps

Windows Developer

Over 8.0 million downloads on AppStore worldwide: 14 Apps, 100K+ reviews with 4.6 average rating

🌟 AppStore Distinctions:
•  App “Gloomlogue” reached #1 place on Photo & Video AppStore category in 10 countries
•  APP FEATURED on App Store for apps: “Countdown+++" and "Lists To Do”

Deep understanding of app store search algorithm and optimization (ASO). Expert in all aspects of app promoting: keywords, banners, labels, ads, public relations with tech websites, marketing campaigns, social integration. Extensive use of Analytics Tools (AppAnnie, Apple App Analytics, Yahoo Flurry,..) to gain insight of user behavior, engagement, monetization and marketing campaigns. Managing user feedback communication on a daily basis.

iOS Developer

Head of User Experience

• Design of e-banking products (internet banking, mobile banking, i-bank Pay etc.)
• Analysis and writing of business specifications
• Developing of detailed mock-ups
• Participation in all stages of implementation of new projects and close cooperation with the IT team
• Quality assurance of new implementations
• Evaluation of e-banking services (analytics, surveys, etc.)

Product Manager

• Managing the entire product line life cycle from strategic planning & product mockups to tactical activities for various mobile apps, such as: Allianz on the go, Sport24, Meteo Now, News247 and Europe Insurance
• Participating in day-to-day product development, testing and engineering resources activities for push notifications platform: Push My Apps, including establishing overall requirements & scope, driving project plans and schedules
• Determine customers’ needs and desires by specifying the research needed to obtain market information
• Scope and prioritise activities based on business and customer impact
• Writing requirements documents for the next release, and socialising them with the organisation
• Analysing potential partner relationships for the product
• Determine product pricing by utilizing market research data & reviewing development and sales costs

M-STAT

•	Public Relations and Communication with military officials
•	Archiving and files registration
•	Organizing and Managing the unit's programme on a daily basis
•	Administrative Support

Hellenic Air Force (HAF)

Commander's Adjutant at STYA

• Evaluating and improving Google search engine results 
• Search Quality Evaluation: reviewing web related search information and provide quality evaluation on tasks provided.
• Map Quality Analyst: improving and evaluating Internet-based mapping data, using familiarity of local geography, and analytical research skills.
• Giving feedback to ensure that Internet search results are comprehensive, accurate, timely, spam-free and relevant to the searcher's intent