Thomas Cragholm is a highly skilled Information Technology Professional with years of experience delivering top-notch solutions that address business challenges and improve efficiency. As a multi-certified administrator, with accreditations such as MCSE:SI, MCSA, MCS-HyperV, MCS-O365, A+, Net+, and Server+, dating back to 2001, Thomas has demonstrated an exceptional ability to identify and streamline complex work processes, troubleshoot and perform root cause analysis, coach and mentor, communicate effectively, strategize plan and execute complex projects, and provide technical support, coordination and planning.

With experience working with a range of hosted platforms and Apps including Office 365, Azure, BrightGauge, Intermedia, IT Glue, as well as operating systems such as Windows 7-10, Windows Server 2000-2016, MAC OS, ESX/ESXi, Linux, Cisco IOS, Juniper, Fortigate, SonicWall, Barracuda, Sophos and software such as Exchange, AD, vSphere/vCenter, Hyper-V, WDS/MDT, ConnectWise, AutoTask, StorageCrage, Symantec, Veeam, Dell KACE, Kaseya, PacketTrap, What’s Up, SolarWinds, Spiceworks, Bomgar, and Sophos, Thomas has a wealth of experience that makes him a fantastic asset to any team he works with.

Thomas has studied MCSE, Microsoft Networking, 4.0 at Heald College and earned a certification from MCSE:SI. He has also held various leadership positions such as Head Of Information Technology at Total Health Dental Care, IT Manager at Toms's Network, Consultant at Xantrion, Sr. Systems Consultant at Uptime USA, LLC, Sr. Wireless Engineer at Kaiser Permanente IT, Systems Engineer at Eze Castle Integration, and Sr. Systems Engineer at Datamatrix.