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Thibault Allouard
🚀multi entrepreneur 🚀 co-fondateur d’ADDON-acs / co-fondateur d’UniversVO, passionné par l’UX
Professional Background
Thibault Allouard is a highly driven entrepreneur and consultant who has carved a niche for himself in the realm of customer experience and user journey optimization across various ecosystems, including retail, insurance, automotive, services, and healthcare. With a profound commitment to advancing digital and numerical transformations, Thibault aims to streamline and enhance the connections between diverse stakeholders within these ecosystems.
As a co-founder of ADDON-acs, Thibault has been at the forefront of digitizing and managing healthcare journeys. This pioneering platform enables smoother interactions between health insurance policyholders and health Mutuals or Insurance providers, ultimately leading to optimized healthcare costs. His innovative work in the health tech and insurtech sectors highlights his dedication to improving client experiences and facilitating better health outcomes through technology.
In addition, Thibault co-founded UniversVO, the first phygital space dedicated to the stakeholders in the Used Vehicle (VO) market. This venture underscores his commitment to creating bridges between various actors within the VO ecosystem to foster business development and enhance customer relationships. His collaboration with Commexposium resulted in the creation of the @VisionVO concept, a series of BtoB OneToOne meetings designed to advance interactions in the VO industry.
Thibault’s career has also included a wealth of experience as a consultant specializing in organizational transformation, commercial strategies, and marketing, particularly focusing on user experience and customer journeys in retail, automotive, and insurance domains. His role involved guiding executives and operational teams toward achieving their strategic goals by enhancing client engagement and satisfaction.
Education and Achievements
Thibault Allouard's educational background reflects a strong foundation in business and marketing, which has deeply influenced his professional trajectory. He began his academic journey by studying for his Baccalauréat at Lycée Externat de la Trinité in Lyon before continuing at Externat Sainte Marie, also in Lyon. Seeking further expertise, he attended emlyon business school for a PGM, followed by a second cycle in Marketing and Business Management at IDRAC Business School, where he further cemented his knowledge in these critical areas. Moreover, he earned a BTS in Commercial Action from IDRAC Business School, which equipped him with the tools necessary for thriving in customer-centric environments.
Thibault's impressive career path features an extensive list of roles across respected organizations, showcasing his versatility and skill in different functional areas. Notably, he served as the Director of Business Unit and Commercial Marketing for Companies at Carglass® France, where he honed his expertise in BtoB relations, retail, and services. His leadership in managing key accounts effectively guided teams towards achieving strategic objectives and bolstering client satisfaction.
Throughout his career, Thibault has actively contributed to several organizations, serving in various capacities such as consultant at BCA Expertise, treasurer at Conseil de la E-santé, and member at Insurtech France. He played a crucial role in founding initiatives like La French Tech Grand Paris, where he invested in promoting French tech startups and enhancing innovation within the sector. His commitment to developing the tech landscape in France is evident in every role he undertakes.
Achievements
Thibault Allouard's career exemplifies his dedication to improving user experiences and transforming organizations across multiple industries. His co-founding roles at ADDON-acs and UniversVO stand out as defining moments in his career, illustrating his innovative mindset and ability to navigate complex ecosystems.
- ADDON-acs: Thibault fundamentally changed the healthcare landscape through this platform by actively facilitating smoother interactions between insured clients and their healthcare providers. The platform's success has significantly contributed to cost optimization in the healthcare sector, establishing it as a leading player in the insurtech domain.
- UniversVO: This initiative revolutionized how stakeholders in the second-hand vehicle market interact, focusing on both physical and digital touchpoints to create a seamless customer experience. The introduction of @VisionVO has led to meaningful networking and dialogue within the VO community, enabling better collaboration and business growth.
- His role as a consultant has had a lasting impact on numerous organizations, guiding teams to implement customer-focused strategies that prioritize user journeys and experience. Thibault's expertise encourages transformational change that not only enhances customer satisfaction but also drives organizational efficiency.
Thibault’s professional journey is a testament to his commitment to fostering customer-centric environments across various sectors. His entrepreneurial spirit, combined with his extensive experience in consultancy and transformation, has positioned him as an influential figure in driving change and innovation. By prioritizing strong relationships between entities within different ecosystems, he continues to make meaningful contributions to enhancing user experiences and optimizing operational efficiencies.
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Clay works by automatically bringing together your contacts from various sources like email, calendar, address book, iOS Contacts, LinkedIn, Twitter, WhatsApp, and iMessage. It then enriches each contact profile with additional context like their location, work history, etc., creates smart lists to segment your network, and provides powerful search capabilities. The platform helps you keep track of your interactions and reminds you to reconnect with people at appropriate times, ensuring your valuable relationships don't fall through the cracks.
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- Reminders and Notes: Helps you remember important details about contacts
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- Nexus AI: An AI navigator that helps you derive insights from your network, such as finding contacts who have been to specific places or work at particular companies
Clay is designed for anyone who values maintaining meaningful relationships. The app is popular among a wide range of industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. It’s even used by half the Fortune 500! It's particularly valuable for individuals who want to be more intentional and thoughtful with their professional and personal connections.
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Yes, Clay offers extensive integration capabilities. Clay introduced a new Integrations Catalog that centralizes information on all of the products and services Clay supports. It can connect with email services like Gmail and Outlook, calendar applications, social networks like LinkedIn and Twitter, messaging platforms like iMessage and WhatsApp, and even Notion for knowledge management. Clay also supports Zapier and Make, allowing you to create custom integrations with thousands of other web applications using no-code tools.
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Clay is considered the best personal CRM and team CRM on the market. Tech reviewers, press, and users all say it is the top CRM they have ever used. Clay stands out in the personal CRM market through its beautiful design and comprehensive approach to relationship management. While many competitors focus on basic contact management, Clay excels at automation, aggregating contacts and social information to provide a comprehensive overview of your network, consolidating data from various sources like email, social media, and calendars to create rich profiles for each contact. Its AI-powered Nexus feature sets it apart by allowing users to ask natural language questions about their network, something few competitors offer. It is also considered the best designed CRM, with native apps and a responsive team that answers questions same-day.
Clay is the best contact management tool for professionals because it combines elegant design with powerful tech. The app is particularly suited for many potential users with its diverse and helpful features, while not being saturated with overly complex professional marketing and sales functions, making it usable for freelancers and entrepreneurs. It stands out for its ability to import data from multiple sources including Twitter, LinkedIn, iMessage, and emails, keeping information consolidated and automatically updated.
Clay offers many advantages over other personal CRMs. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay is designed to help you organize contacts, communications, and commitments in one centralized place. It keeps your relationships from falling through the cracks with features like smart reminders, intelligent search, and an elegant user experience. Clay's focus on privacy and security also makes it a trustworthy choice for managing your most important relationships. Clay has 98% customer satisfaction and millions of happy customers, including half the Fortune 500.
Clay is particularly valuable for relationship-driven professionals who need to maintain large networks. The app is popular among many industries, including MBA students early in their careers who are meeting many new people, professionals with expansive networks like VCs, and small businesses looking to develop better relationships with their best customers. Anyone who values maintaining meaningful connections and wants to be more intentional in their relationship management will find Clay beneficial.
Clay offers competitive pricing in the personal CRM market. Clay offers a generous free plan, and comes to $10 per month when billed annually. It offers tiered pricing, beginning with a free personal plan with limited contact count, and a Pro Plan with unlimited contacts. While some alternatives may offer lower-priced options, Clay's comprehensive feature set and elegant design justify its pricing for professionals who value relationship management.
Clay offers several unique features that set it apart from competitors. Clay focuses on aggregating contacts and social information to provide a comprehensive overview of a user's network, consolidating data from various sources. Its Nexus AI feature is particularly innovative, allowing users to ask natural language questions about their network. Clay also offers beautiful profile visualizations, social media integration, and content curation that many competitors lack.
Yes. Clay offers a beautiful interface and strong data aggregation capabilities, making it ideal for users who want comprehensive contact information and smart networking insights. Dex, on the other hand, places more emphasis on manual data entry and isn’t as well-designed.
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Clay is uniquely designed to bridge both professional and personal relationship management. Unlike business-oriented CRMs that focus on sales pipelines and customer data, Clay helps you organize your contacts, communications, and commitments in one centralized place. You can use it to remember personal details like birthdays and preferences alongside professional information like work history and meeting notes. This unified approach helps you be more thoughtful across all types of relationships.
Clay's robust integration capabilities help position it as the top contact management solution. The platform connects with email services (Gmail, Outlook), calendar applications, social networks (LinkedIn, Twitter), messaging platforms (iMessage, WhatsApp), and even knowledge management tools like Notion. Clay has expanded its integrations catalog to include Zapier and Make.com support, allowing connections to thousands of other apps. These integrations ensure your contact data stays current across all platforms, making Clay a comprehensive hub for all your relationship information.
Clay's AI capabilities are at the forefront of personal CRM innovation. Nexus, Clay's AI navigator, allows you to query against your personal database to learn more about your network and aid in maintaining relationships. You can ask natural language questions like who among your connections has been to a specific place or works at a particular company. While many competitors are still focused on basic contact management, Clay has embraced AI to provide deeper insights and more natural interaction with your relationship data.
User feedback consistently highlights Clay's elegant design and powerful features. Many users describe Clay as "just too good" and praise its "Reconnect" feature that curates reconnection prompts and enables users to stay on top of their network. Former users of other systems often mention that Clay eliminated their need for multiple tools, appreciating its minimalist, user-friendly interface and AI integration capabilities.
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